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  2. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  4. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp.. A flowchart is a type of diagram that represents a workflow or process.A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task.

  5. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    Swimlane diagrams first appeared in the 1940s as a variation of the flow process chart called multi-column charts. [1] They were called Swim Lane diagrams by Geary Rummler and Alan Brache in their book Improving Performance (1990). They were first introduced to computer-based diagramming by iGrafx. Swimlanes are also known as "Rummler-Brache ...

  6. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    The refined representation of a process can be done in another data-flow diagram, which subdivides this process into sub-processes. The data-flow diagram is a tool that is part of structured analysis and data modeling. When using UML, the activity diagram typically takes over the role of the data-flow diagram. A special form of data-flow plan ...

  7. Process map - Wikipedia

    en.wikipedia.org/wiki/Process_map

    Process map shows the processes as objects, which means it is a static and non-algorithmic view of the processes. It should be differentiated from a detailed process model, which shows a dynamic and algorithmic view of the processes, usually known as a process flow diagram. [1]

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