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Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a vehicle.
It is also known as the 911 Act. The act required the setup of enhanced 911 and mandated that 911 serve as the emergency number for non-land line phones as well. It was an amendment to the Communications Act of 1934 as amended by the Telecommunications Act of 1996 .
In the Next Generation 911 environment, the public will be able to make voice, text, or video emergency "calls" from any communications device via Internet Protocol-based networks. The PSAP of the future will also be able to receive data from personal safety devices such as Advanced Automatic Collision Notification systems, medical alert ...
Most people would likely wish never to have to make a 911 call; in most cases, it doesn’t entail being in a favorable situation.However, there are individuals who use the emergency number rather ...
The outage of 911 systems in several states Wednesday evening was caused by the installation of a light pole, according to Lumen, a company that supports some of those systems.
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Enhanced 911 and similar systems like E112 can provide the location of landline callers by looking up the physical address in a database, and mobile callers through triangulation from towers or GPS on the device. This is often specifically mandated in a country's telecommunication law.
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