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  2. Activity diagram - Wikipedia

    en.wikipedia.org/wiki/Activity_diagram

    Activity diagrams [1] are graphical representations of workflows of stepwise activities and actions [2] with support for choice, iteration, and concurrency. In the Unified Modeling Language, activity diagrams are intended to model both computational and organizational processes (i.e., workflows), as well as the data flows intersecting with the related activities.

  3. Sales order - Wikipedia

    en.wikipedia.org/wiki/Sales_order

    A sales order should record the customer's originating purchase order which is an external document. Rather than using the customer's purchase order document, an internal sales order form allows the internal audit control of completeness to be monitored. A sequential sales order number may be used by the company for its sales order documents.

  4. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    A Swimlane was first introduced to computer-based Process Modeling by IGrafx in 1993 and trademarked in 1996. It may also be referred to as a functional band (as it is in Microsoft Visio 2007) and is used in the same way, to create a cross functional flowchart to map a process within the functional units of a business. [3]

  5. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    Process. The process (function, transformation) is part of a system that transforms inputs to outputs. The symbol of a process is a circle, an oval, a rectangle or a rectangle with rounded corners (according to the type of notation). The process is named in one word, a short sentence, or a phrase that is clearly to express its essence. [7] Data ...

  6. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.

  7. Order management system - Wikipedia

    en.wikipedia.org/wiki/Order_management_system

    Order entry and customer service (including returns and refunds) Financial processing (credit cards, billing, payment on account) Order processing (selection, printing, picking, packing, shipping) There are several business domains which use OMS for different purposes but the core reasons remain the same:

  8. Order to cash - Wikipedia

    en.wikipedia.org/wiki/Order_to_cash

    Order to cash (OTC or O2C) normally refers to one of the top-level (context level) business processes for receiving and processing customer orders and revenue recognition. . Order to cash is an essential function in finance; the entire cycle of events happens after a customer places an order until the customer pays for the order; that is, the order is converted to c

  9. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or the logistics function. In the broader sense, it refers to the way firms respond to customer orders.