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Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...
Hot Topic, Inc. is an American fast-fashion company specializing in counterculture-related clothing and accessories, as well as licensed music. The stores are aimed towards an audience interested in rock music and video gaming , and most of their audience ranges from teens to young adults.
An entry-level job is a job that is normally designed or designated for recent graduates of a given discipline and typically does not require prior experience in the field or profession. These roles may require some on-site training. Many entry-level jobs are part-time and do not include employee benefits.
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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [48] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [49]
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