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2. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign ...

3. Better Business Bureau - Wikipedia

   en.wikipedia.org/wiki/Better_Business_Bureau

   The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

4. Better Business Bureau (BBB) complaints and accreditation ...

   www.aol.com/lifestyle/better-business-bureau-bbb...

   These review ratings are out of five stars, and they're separate from BBB letter grades and accreditation. That means you could find a company with three out of five stars among reviews, but an A+ ...

5. Consumers' Checkbook - Wikipedia

   en.wikipedia.org/wiki/Consumers'_Checkbook

   The ratings are based on items including surveys of consumers, reports from undercover shoppers, expert surveys, the number of consumer agency complaints against a company or service provider, and an analysis of publicly available databases. The first publication only covered the Washington DC area.

6. Consumer Reports - Wikipedia

   en.wikipedia.org/wiki/Consumer_Reports

   Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

7. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.