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Sociotechnology (short for "social technology") is the study of processes on the intersection of society and technology. [1] Vojinović and Abbott define it as "the study of processes in which the social and the technical are indivisibly combined". [2]
Social technical means that technology, which by definition, should not be allowed to be the controlling factor when new work systems are implemented. So in order to be classified as 'Sociotechnical', equal attention must be paid to providing a high quality and satisfying work environment for employees.
Social technology is a way of using human, intellectual and digital resources in order to influence social processes. [2] For example, one might use social technology to ease social procedures via social software and social hardware, which might include the use of computers and information technology for governmental procedures or business ...
Social computing is an area of computer science that is concerned with the intersection of social behavior and computational systems. It is based on creating or recreating social conventions and social contexts through the use of software and technology.
Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet.Communication tools typically handle capturing, storing and presenting communication, usually written but increasingly including audio and video as well.
Alter [18] [19] argues that viewing an information system as a special type of work system has its advantages. A work system is a system in which humans or machines perform processes and activities using resources to produce specific products or services for customers. An information system is a work system in which activities are devoted to ...
The use of technology in education provides students with technology literacy, information literacy, capacity for life-long learning, and other skills necessary for the 21st century workplace. [3] Digital technology has entered each process and activity made by the social system .
The adoption of social networking in sales organizations has recently been given a new name, S2.0 or Sales 2.0. [18] Implementing a private sales social network provides a means to quickly disburse company sales knowledge. [19] Smart companies are using social media tools to outsource their work to their customers.