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How to Speak with Actual FedEx Representative. Help - Other. Getting harder and harder to actually speak with a real person at Fed Ex. Here's how to do it: Dial 800-463-3339 for customer service. After you hear the automated voice, say "main menu," then say "technical assistance," then say "more options," then say "something else."
Dial 1-800-463-3339. Say “give me options”. Then say “more options” or press 7. Again, say “even more options” or press 7. After that, say “it’s something else” or press 8. It will ask for your tracking number, just say "I don't know". Then, you will be transferred to a representative.
Figuring out Tracking Number if you have lost receipt. Today, I spoke to 3-5 Fedex customer service representatives while trying to track a package without a tracking number (I lost my receipt with the tracking number on it). Apparently, Fedex cannot track your package without your tracking number; so if you lose the single piece of paper with ...
It'll give you a list and the last option being,more options (#7), select more options. It'll provide another list and just say "more options" again. The last list will provide a "it's something else" option which you'll need your tracking number for. That'll get you to a live "person". Good luck lol.
To speak to a customer service rep at FedEx, do the following: Call 1-800-463-3339. At the first prompt, say "Give me options". At the second prompt, say "More options". At the third prompt, say "Even more options". At the fourth prompt, say "It's something else". At the next prompt, do not say anything or enter your tracking number.
Tell them you want to pay a delinquent account balance. You can call a FedEx Office location and request to be transferred to customer service. They will transfer you directly to a live representative. 8679309. IIRC you can call the 800 number and press 7, 7, then 8 to immediately get to a human rep.
Copy the tracking number and paste it into Google. It should pop up with the correct info. I believe mine said FedEx but was actually a USPS number and I got it on time. Safelink gave me a Fedex tracking number that is 26 digits long. I put that into the Fedex site and they say it's invalid.
Great. There is a FedEx drop box at my work (downtown Los Angeles), so on Wednesday (7/31) I prepared the package and affixed the label and dropped it in the drop box. On Saturday (8/3), I checked the tracking number and got a message stating “Not found This tracking number cannot by found, please check the number or contact the sender.”
Otherwise, you have no obligation to do so until the parcel arrives at your door (or you could manually and securely pay for it online by looking up your tracking number). If you are not expecting a parcel, ignore it. It could be a scammer spoofing the FedEx number. Number spoofing is a very common tactic nowadays and is not hard for scammers ...
So I called their 1800 number and either because I gave my phone number when I created the account or because fanatec gave them my number, i was immediately told there is one delivery in their system for me. A shipping label has been generated but fedex has not yet taken posession of the package.