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Arlie Russell Hochschild (/ ˈ h oʊ k ʃ ɪ l d /; born January 15, 1940) is an American professor emeritus of sociology at the University of California, Berkeley [1] and writer. Hochschild has long focused on the human emotions that underlie moral beliefs, practices, and social life generally.
The sociologist Arlie Hochschild provided the first definition of emotional labor, which is displaying certain emotions to meet the requirements of a job. [1] The related term emotion work refers to displaying emotions you don't feel within the private sphere of one's home or interactions with family and friends .
Emotion work is a sociological concept that refers the effort of trying to change in degree or quality an emotion or feeling; ... Hochschild, Arlie Russell (1983).
Hochschild draws on the work of sociologist Erving Goffman as well as labor scholar Harry Braverman to discuss the dramaturgical demands and emotional labor entailed by jobs in the service sector, in which workers must "perform" certain roles that entail abiding by certain feeling rules (e.g. "friendly and dependable"). She notes that women are ...
The Managed Heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1983. [1] In it, she documents how social situations influence emotions through the experiences of flight attendants and bill collectors. A 20th Anniversary edition with a new afterword added by the author was published in 2003.
Arlie Russell Hochschild defined emotional labor and how it can make you feel estranged from yourself. This type of labor requires you to be in a good state of mind and feeling while in the work environment despite any problems you may be going through. [ 6 ]
The Sociology of emotions applies a sociological lens to the topic of emotions.The discipline of Sociology, which falls within the social sciences, is focused on understanding both the mind and society, studying the dynamics of the self, interaction, social structure, and culture. [1]
Coined after Arlie Hochschild's 1989 book, the term "second shift" describes the labor performed at home in addition to the paid work performed in the formal sector. In The Second Shift , Hochschild and her research associates "interviewed fifty couples very intensively" and observed in a dozen homes throughout the 1970s and 1980s in an effort ...