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  2. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.

  3. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    The benefits of the 8D methodology include effective approaches to finding a root cause, developing proper actions to eliminate root causes, and implementing the permanent corrective action. The 8D methodology also helps to explore the control systems that allowed the problem to escape. The Escape Point is studied for the purpose of improving ...

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    A corrective action can also be a field correction, an action taken to correct problems with non-conforming products. [9] For example, in 2022 the pharmaceutical company Avanos Medical conducted a voluntary field correction after reports of patient injuries and deaths related to misplaced nasogastric feeding tubes while using their products ...

  5. Failure reporting, analysis, and corrective action system

    en.wikipedia.org/wiki/Failure_reporting...

    A FRACAS system may attempt to manage multiple failure reports and produces a history of failure and corrective actions. FRACAS records the problems related to a product or process and their associated root causes and failure analyses to assist in identifying and implementing corrective actions.

  6. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    These cover product improvement, process improvement, and people-based improvement. ISO 9004 — guidelines for performance improvement. ISO 9001 — a certified quality management system (QMS) for organizations that want to prove their ability to consistently provide products and services that meet the needs of their customers and other ...

  7. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.

  8. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  9. Human performance technology - Wikipedia

    en.wikipedia.org/wiki/Human_performance_technology

    Human performance technology (HPT), also known as human performance improvement (HPI), or human performance assessment (HPA), is a field of study related to process improvement methodologies such as organization development, motivation, instructional technology, human factors, learning, performance support systems, knowledge management, and training.

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