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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  3. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  5. AOL Mail secure connection settings requirement

    help.aol.com/articles/secure-mail-connection-faq

    An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017. If you still haven't done so, update your connection settings now. Verizon.net customers: Learn how to update connection settings for your accounts.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your other folders. The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  9. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    If you want to use the email app that comes with your iOS device, just add your AOL Mail account through your device's settings. Though you should be able to set up the account automatically, you may need to set up the account manually with the POP or IMAP settings.