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First tested in Northern Ireland, the system was expanded to London in 1997 and in 1998, British Gas prepayment meter customers were able to charge their Quantum smart cards at PayPoint retailers. [2] Following continued growth and public listing, in 2006, the company became the exclusive cash payment network for the BBC's TV Licence fee. [5]
In response, British Gas workers went on strike between January and June 2021, when workers accepted a new pay deal. [25] In 2023, British Gas came under criticism after a series of media stories highlighting their poor customer service [26] and practice of breaking into homes to force people onto pre-payment meters. [27]
Don't Pay UK was a grassroots direct action campaign in the United Kingdom that urge collective non-payment of energy bills. [ 1 ] [ 2 ] They planned to begin non-payment on 1 October 2022, when regulator Ofgem 's price cap was set to rise, if one million individuals had signed up.
The power firm said it is encouraging customers to take up pension credit, which could make them eligible for Government winter fuel payments.
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MSP kWh is the amount of electricity consumed at the 'meter supply point', which is the customer's meter. GSP kWh is obtained by multiplying the MSP kWh by the Line Loss Factor (LLF, a figure > 1) to include the amount of electricity lost when it is conducted through the distribution network, from the 'grid supply point' to the customer's meter.
National Grid plc is a British multinational electricity and gas utility company headquartered in London, England. Its principal activities are in the United Kingdom, where it owns and operates electricity and natural gas transmission networks, and in the Northeastern United States, where as well as operating transmission networks, the company produces and supplies electricity and gas ...
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