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The Quality Management Maturity Grid (QMMG) is an organizational maturity matrix conceived by Philip B. Crosby first published in his book Quality is Free in 1979. [1] [2] The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.
A maturity model is a framework for measuring an organization's maturity, or that of a business function within an organization, [1] with maturity being defined as a measurement of the ability of an organization for continuous improvement in a particular discipline (as defined in O-ISM3 [dubious – discuss]). [2]
The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." [2] A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results.
Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.
Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program. Administered by the CMMI Institute , a subsidiary of ISACA , it was developed at Carnegie Mellon University (CMU).
Implementation maturity matrix, which is an adjusted version of the test maturity matrix found in the test process improvement (TPI) model developed by Sogeti. The IMM matrix allows an organization to gain insight into the current situation of its implementation processes, and how it should pursue the desirable situation (i.e. a higher maturity ...
Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...
The suite of documents associated with a particular version of the CMMI includes a requirements specification called the Appraisal Requirements for CMMI (ARC), [2] which specifies three levels of formality for appraisals: Class A, B, and C. Formal (Class A) SCAMPIs are conducted by SEI-authorized Lead Appraisers who use the SCAMPI A Method Definition Document (MDD) [3] to conduct the appraisals.