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MPs can receive users' complaints by placing report spam buttons on their webmail pages, or in their email client, or via help desks. The message sender's organization, often an email service provider, has to come to an agreement with each MP from which they want to collect users' complaints. [1] Feedback loops are one of the ways for reporting ...
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The ARF format is designed to be extensible, providing for generic spam reporting, e.g. from users to some anti-spam center or help desk, or for opt-out operations. The format defines a new MIME type to be included in a multipart/report attachment, and includes at least the headers of the offending message.
For example, if a support representative at an ISP's technical support team is asked to explain how to add an attachment to an email, rather than typing in all the details, the support representative may choose the response from a drop down menu, and it gets inserted into the response.
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The automated response from an ISP's abuse desk, when it is believed that sending out the automated response is the only action the ISP will take. Black hat An ISP that enables spamming, for example a hosting provider that does not act upon spam complaints.