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But Virgin isn't immune to trends in the airline industry. Even though its customer service is widely regarded as one of the best around, the airline business that has become notorious for ...
Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited and Virgin Atlantic International Limited, is a British airline with its head office in Crawley, West Sussex, England. The airline was established in 1984 as British Atlantic Airways , and was originally planned by its co-founders Randolph Fields and Alan Hellary to fly between ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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The "Dirty Tricks" scandal was a series of concerted campaigns by British Airways (BA) in the 1990s seeking to undermine their rival, Virgin Atlantic.Concerned by the prospect of an upcoming challenger, Lord King, Chairman of British Airways, told his chief executive "do something about Branson".
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