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In February 2013, Hallahan was appointed as managing director of Microsoft Ireland, [3] one of four operations centres for the technology company outside of the United States, [2] with, as of 2015, over 1,200 employees. [3] [4] In this role, she represents the company on all strategic policy, corporate affairs and communications issues. [5]
Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Telephone numbers in Ireland are part of an open numbering plan that allows variations in number length. The Irish format is similar to systems used in many parts of Europe, notably the Netherlands, Sweden, Germany, Belgium and France, where geographical numbers are organised using a logic of large regional prefixes, which are then further subdivided into smaller regions.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1]
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Additionally, customer expectations are different, as outsourcing services to Microsoft is done to avoid problems. Thus, when issues arise, customers anticipate a rapid resolution by Microsoft. To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region ...