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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Comcast Cable, which goes by the brand name Xfinity, ... have registered complaints, and that cable is the only industry to score below 60 in the ACSI. ...
Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
Comcast CEO Brian Roberts doesn't want his cable TV networks like CNBC, MSNBC, and USA anymore. It's essentially a garage sale, Peter Kafka writes.
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Comcast's broadband struggles come as the company also reported a decline of 311,000 TV consumers as more consumers cut the cable cord in favor of less expensive streaming services.
On August 1, 2008, the FCC formally voted 3-to-2 to uphold a complaint against Comcast, the largest cable company in the US, ruling that it had illegally inhibited users of its high-speed Internet service from using file-sharing software. The FCC imposed no fine, but required Comcast to end such blocking in 2008.
Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed by hackers in a security ...
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