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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In computing, a hang or freeze occurs when either a process or system ceases to respond to inputs. A typical example is when computer's graphical user interface (such as Microsoft Windows [ a ] ) no longer responds to the user typing on the keyboard or moving the mouse.
Ad-Free AOL Mail + AOL 24x7 Live Support provides you with the AOL webmail experience minus paid ads, allowing you to focus on your inbox without distractions. Plus get access to our AOL experts anytime you need them—by phone or chat!
Restore power, speed and stability with over 200 critical tests and 50 tools using the go-to solution for ultimate PC performance and trouble-free computing.