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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.

  3. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    Run a Virus Scan. Use well-known virus protection software to check your computer for viruses that may have downloaded during or after unauthorized usage. If you need help scanning your computer, go here: Install McAfee Internet Security Suite - Special edition from AOL. Check if emails were sent without your consent

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.

  5. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure. What do I do if I can't see the image? If you can't see the image, make sure your browser preferences are set to display images and try again.

  6. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1. Sign in to your AOL account with your password. 2. Enter the verification code shown in your authenticator app. 3. Click Verify.

  7. McAfee: Disable or enable virus protection - AOL Help

    help.aol.com/articles/mcafee-disable-or-enable...

    4. On the Computer & Files Configuration pane, under Virus protection is enabled, click the Off option. 5. In the confirmation dialog box, choose one of the following: To restart virus protection after a specified time, click the Select when to re-enable real-time scanning drop-down menu, choose a time, and then click OK.

  8. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

  9. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.

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