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The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
In a few short months, the mandate was expanded to cover unresolved consumer complaints as well. In 2002, as a result of discussions among government, industry and consumer groups about improving consumer protection in financial services, all members of the Investment Industry Regulatory Organization of Canada and the Mutual Fund Dealers ...
The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
The Consumers Council of Canada advocates for the eight basic consumer rights detailed in the Consumer Bill of Rights, as well as a ninth, the right to privacy, which the council has added. The rights are as follows: The right to safety; The right to choose; The right to be heard; The right to be informed; The right to consumer education;
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It was established in January 1993 in North Bay, Ontario, and is jointly operated by the Ontario Provincial Police, Royal Canadian Mounted Police and the Competition Bureau. [ 2 ] Today, the centre's mandate includes gathering intelligence and receiving complaints on mass marketing fraud (e.g., Nigerian Letter scam ), identity theft , deceptive ...
The Patient Ombudsman (French: Ombudsman des patients) is an ombudsman office which acts as a neutral body of last resort for complaints about the healthcare system in Ontario, Canada. The Patient Ombudsman has jurisdiction over public hospitals and long-term care homes, as well as home and community care coordinated by the Local Health ...
The PSGB is created under the Public Service of Ontario Act [1] ("PSOA") to give certain non-unionized OPS employees the ability to put their complaint about the terms and conditions of their employment to binding arbitration. The regulation titled Public Service Grievance Board: Complaints and Hearing [2] details: the time-line for filing a ...