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  2. Request Tracker Community Forum

    forum.bestpractical.com

    Forum for Request Tracker (RT) and Request Tracker for Incident Response (RTIR) users.

  3. Making another user a full admin? - RT Users - Request Tracker...

    forum.bestpractical.com/t/making-another-user-a-full-admin/31390

    Hi all, I want to make my boss the other admin in RT (I’m still logged in as root, so wouldn’t mind making myself a real account that’s also an admin). I’m in the user rights area, and can allow users to do things, but how do I make a given user a full system admin? Not a queue admin, but rather at the same level as the root account? Thanks. Alex Hall Automatic Distributors, IT ...

  4. Exporting Data From RT - Request Tracker Community Forum

    forum.bestpractical.com/t/exporting-data-from-rt/31578

    Request Tracker Community Forum Exporting Data From RT. RT Users. Eddie_Jones November 23, 2016, 3:05pm ...

  5. RT 5.0.0 Released - Request Tracker Community Forum

    forum.bestpractical.com/t/rt-5-0-0-released/35133

    We are very excited to announce the general availability of RT 5.0.0. This release introduces a major update of the web UI as RT now uses the popular open source Bootstrap front-end toolkit.

  6. Who even uses Request Tracker? : r/sysadmin - Reddit

    www.reddit.com/r/sysadmin/comments/sv1zzx/who_even_uses_request_tracker

    r/GeekSquad is a 100% community-driven subreddit aimed to allow for both clients and employees to engage in meaningful conversations regarding the brand or their local precinct.

  7. RT from BestPractical - Reddit

    www.reddit.com/r/RequestTracker

    Interesting question: We have Request tracker 4.4 we currently have 700,000 tickets and wondering if there is a max ticket count.

  8. Login Loop - RT Users - Request Tracker Community Forum

    forum.bestpractical.com/t/login-loop/29046

    Request Tracker Community Forum Login Loop. RT Users. KennethMTowne May 2, 2013, 3:09am 1. I am trying to ...

  9. Request tracker usage guidelines/advice : r/sysadmin - Reddit

    www.reddit.com/r/sysadmin/comments/17vds4/request_tracker_usage_guidelinesadvice

    I am currently implementing Request Tracker as our first official ticketing system. Installation of 3.8 on Debian went smooth, SSO against AD is working with a few issues I'll figure out. What I'm currently stuck at is the most basic question:

  10. How to import list of assets - Request Tracker Community Forum

    forum.bestpractical.com/t/how-to-import-list-of-assets/37904

    Request Tracker Community Forum How to import list of assets. Ryan_Nordyke February 16, 2023, 5:02pm ...

  11. Upgrade from RT 4.4.4 to 5.0.0 - Request Tracker Community Forum

    forum.bestpractical.com/t/upgrade-from-rt-4-4-4-to-5-0-0/35172

    Hello, I want to upgrade RT from version 4.4.4 to 5.0.0. The README document specifies that one can just run some upgrade scripts: make upgrade make upgrade-database In the other hand the UPGRADING-5.0 document specifies that it is better to perform a fresh install of RT5. So I am confused, the information is contradictory. What would be the best approach?