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Walmart held the top position in the U.S. grocery market with 23.6% market share in 2023 as per Statista.. In August, Amazon reported second-quarter topline growth of 10% year-over-year to $148 ...
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Returns are a fact of life for shoppers and retailers, and nowhere is that more true than with online shopping.Online shoppers are more than 2.5 times as likely as in-store shoppers to return ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.