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Hester's move to academia was described as a "huge blow" to the Daily News in the pages of its rival newspaper, the New York Post. The first post was made to NYCity News Service's website on January 12, 2007 , although it had been feeding stories to the Daily News since December 11, 2006.
Citizen only sent alerts deemed a threat to "public safety," omitting calls about suspicious people, suspicious bags, and drug incidents. According to the company at the time, "there are about 10,000 911 calls per day in New York City. We include 300–400 on average." [6] Citizen received a hostile reaction from critics.
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