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Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network management software is used by network administrators to help perform these functions.
As with many technical roles, network administrator positions require a breadth of technical knowledge and the ability to learn the intricacies of new networking and server software packages quickly. Within smaller organizations, the more senior role of network engineer is sometimes attached to the responsibilities of the network administrator.
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
In the United States, health insurance providers often hire an outside company to handle price negotiations, insurance claims, and distribution of prescription drugs. Providers which use such pharmacy benefit managers include commercial health plans , self-insured employer plans, Medicare Part D plans , the Federal Employees Health Benefits ...
A network administrator maintains network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network-attached computers. A security administrator is a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on ...
Outsourcing relationship management (ORM) is the business discipline widely adopted by companies and public institutions to manage one or more external service providers as part of an outsourcing strategy. ORM is a broadly used term that encompasses elements of organizational structure, management strategy and information technology infrastructure.
Network hardware, software and specifications, as well as the expertise of network management personnel are important in ensuring that data follows the most efficient route, and upstream connections work reliably. A tradeoff between cost and efficiency is possible. [85] Tier 1 ISPs are also interconnected with a mesh network topology.
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