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  2. Emotion - Wikipedia

    en.wikipedia.org/wiki/Emotion

    There is a growing body of research applying the sociology of emotion to understanding the learning experiences of students during classroom interactions with teachers and other students (for example, Milne & Otieno, 2007; Olitsky, 2007; Tobin, et al., 2013; Zembylas, 2002).

  3. FRIENDS program - Wikipedia

    en.wikipedia.org/wiki/FRIENDS_program

    FRIENDS program. The FRIENDS Programs are a series of Resilience programs developed by Professor Paula Barrett. The programs aim to increase social and emotional skills, promote resilience, and preventing anxiety and depression across the lifespan. As a prevention protocol, FRIENDS has been noted as “one of the most robustly-supported ...

  4. Stress management - Wikipedia

    en.wikipedia.org/wiki/Stress_management

    Stress management. Stress management consists of a wide spectrum of techniques and psychotherapies aimed at controlling a person's level of stress, especially chronic stress, usually for the purpose of improving everyday functioning. Stress produces numerous physical and mental symptoms which vary according to each individual's situational factors.

  5. Behavioral activation - Wikipedia

    en.wikipedia.org/wiki/Behavioral_activation

    Behavioral activation is a form of clinical behavior analysis, which is also known as third-generation behavior therapy. Other behavior therapies are acceptance and commitment therapy, dialectical behavior therapy and functional analytic psychotherapy. BA can be integrated into other psychotherapies, and its inclusion in these third-generation ...

  6. Standardized test - Wikipedia

    en.wikipedia.org/wiki/Standardized_test

    A standardized test is a test that is administered and scored in a consistent, or "standard", manner. Standardized tests are designed in such a way that the questions and interpretations are consistent and are administered and scored in a predetermined, standard manner. [1]

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  8. Experiential learning - Wikipedia

    en.wikipedia.org/wiki/Experiential_learning

    Experiential learning ( ExL) is the process of learning through experience, and is more narrowly defined as "learning through reflection on doing". [1] Hands-on learning can be a form of experiential learning, but does not necessarily involve students reflecting on their product. [2] [3] [4] Experiential learning is distinct from rote or ...

  9. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness. Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. Dorland's Medical Dictionary defines assertiveness as:

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