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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
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AppleCare+ is Apple's brand name for extended warranty and technical support plans. It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of the plan, varies by device). [1] AppleCare+ is available for Mac, iPad, iPhone, Apple Watch, Apple Vision Pro, Apple Display, headphones, Apple TV and ...
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