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Initial (chaotic, ad hoc, individual heroics) - the starting point for use of a new or undocumented repeat process. Repeatable - the process is at least documented sufficiently such that repeating the same steps may be attempted. Defined - the process is defined/confirmed as a standard business process
CMMI defines the following five maturity levels (1 to 5) for processes: Initial, Managed, Defined, Quantitatively Managed, and Optimizing. CMMI Version 3.0 was published in 2023; [ 1 ] Version 2.0 was published in 2018; Version 1.3 was published in 2010, and is the reference model for the rest of the information in this article.
ISO/IEC 15504 is the reference model for the maturity models (consisting of capability levels which in turn consist of the process attributes and further consist of generic practices) against which the assessors can place the evidence that they collect during their assessment, so that the assessors can give an overall determination of the organization's capabilities for delivering products ...
At level A (repeatable), the tools used may vary per project, while at level B (defined), these tools are standardized for similar projects. By looking at relevant documentation and carrying out interviews, an organization can assess the current status of the elements and hence determine on which maturity levels they are.
A service comprises a stand-alone unit of functionality available only via a formally defined interface. Services can be some kind of "nano-enterprises" that are easy to produce and improve. Also services can be "mega-corporations" constructed as the coordinated work of subordinate services.
Beyond level 3, companies decompose process elements and start implementing specific supply chain management practices. It is at this stage that companies define practices to achieve a competitive advantage, and adapt to changing business conditions. SCOR is a process reference model designed for effective communication among supply chain partners.
Watts Humphrey (whose grandfather and father also had the same name) was born in Battle Creek, Michigan on July 4, 1927. His uncle was US Secretary of the Treasury George M. Humphrey. [2]
The Service Portfolio is the core repository for all information for all services in an organization. Each service is listed along with its current status and history. The main descriptor in the Service Portfolio is the Service Design Package (SDP). [2] The Service Portfolio consists of three parts: [3] Service Pipeline