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Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
The Terminal Server respects the configured software restriction policies, so as to restrict the availability of certain software to only a certain group of users. The remote session information is stored in specialized directories, called Session Directory which is stored at the server. Session directories are used to store state information ...
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The remote PC takes control of the office PC's monitor and keyboard, allowing the remote user to view and manipulate information, execute commands, and exchange files. Many computer manufacturers and large businesses' help desks use this service widely for technical troubleshooting of their customers' problems.
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PNRP does not use a routing table, but rather a cache of PNRP entries. New cache entries are acquired as a side effect of ongoing traffic. The cache maintenance algorithm ensures that each node maintains adequate knowledge of the "cloud". It is designed to ensure that the time to resolve a request varies as the logarithm of the size of the cloud.