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  2. Delivery schedule adherence - Wikipedia

    en.wikipedia.org/wiki/Delivery_schedule_adherence

    Delivery schedule adherence (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators.

  3. Delivery reliability - Wikipedia

    en.wikipedia.org/wiki/Delivery_Reliability

    Delivery reliability is one of the five attributes in supply-chain management according to SCOR-model, developed by the management consulting firm PRTM, now part of PricewaterhouseCoopers LLP (PwC) and endorsed by the Supply-Chain Council (SCC) as the cross-industry de facto standard diagnostic tool for supply chain management, SCOR measures the supplier’s ability to predictably complete ...

  4. Supplier evaluation - Wikipedia

    en.wikipedia.org/wiki/Supplier_evaluation

    Supplier evaluation is a continual process within purchasing departments, [4] and forms part of the pre-qualification step within the purchasing process, although in many organizations, it includes the participation and input of other departments and stakeholders.

  5. How Does Amazon.com Boost Its Returns? - AOL

    www.aol.com/news/2011-12-17-how-does-amazoncom...

    As investors, we need to understand how our companies truly make their money. A neat trick developed for just that purpose -- the DuPont Formula -- can help us do so. So in this series, we let the ...

  6. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...

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  8. Delivery Performance - Wikipedia

    en.wikipedia.org/wiki/Delivery_Performance

    Delivery performance (DP) is a broadly used standard KPI measurement in supply chains to measure the fulfillment of a customer's demand to the wish date. [1] Following the nomenclature of the DR-DP-Matrix three main approaches to measure DP can be distinguished:

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