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  2. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address

  3. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using the info below.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  5. Help:Reset password - Wikipedia

    en.wikipedia.org/wiki/Help:Reset_password

    If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.

  6. Glossary of backup terms - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_backup_terms

    the amount of time required to bring a desired data set back from the backup media. Retention time. the amount of time in which a given set of data will remain available for restore. Some backup products rely on daily copies of data and measure retention in terms of days. Others retain a number of copies of data changes regardless of the amount ...

  7. Personal data - Wikipedia

    en.wikipedia.org/wiki/Personal_data

    Personal data, also known as personal information or personally identifiable information (PII), [1] [2] [3] is any information related to an identifiable person. The abbreviation PII is widely used in the United States, but the phrase it abbreviates has four common variants based on personal or personally, and identifiable or identifying. Not ...

  8. Search and Recover FAQs - AOL Help

    help.aol.com/articles/search-and-recover-faqs

    For help locating your billing info, review Account Management help article. If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.

  9. Self-service password reset - Wikipedia

    en.wikipedia.org/wiki/Self-service_password_reset

    Users establish their identity, without using their forgotten or disabled password, by answering a series of personal questions, using a hardware authentication token, responding to a notification e-mail or, less often, by providing a biometric sample such as voice recognition. Users can then either specify a new, unlocked password, or ask that ...