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  2. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  3. Application Services Library - Wikipedia

    en.wikipedia.org/wiki/Application_Services_Library

    There are 5 processes within the Application Maintenance and Renewal cluster. Within this cluster the majority of the work of Application Development is done. A major part of the work of Application Management deals with designing, programming and testing applications and information systems. [citation needed] Processes are: Impact analysis; Design

  4. Definitive media library - Wikipedia

    en.wikipedia.org/wiki/Definitive_Media_Library

    In the context of the ITIL [1] best practice framework, the term definitive media library supersedes the term definitive software library referred to prior to version ITIL v3. In conjunction with the configuration management database (CMDB), it effectively provides the DNA of the data center i.e. all application and build software media ...

  5. Smoke testing (software) - Wikipedia

    en.wikipedia.org/wiki/Smoke_testing_(software)

    [1] [2] When used to determine if a computer program should be subjected to further, more fine-grained testing, a smoke test may be called a pretest [5] or an intake test. [1] Alternatively, it is a set of tests run on each new build of a product to verify that the build is testable before the build is released into the hands of the test team ...

  6. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    ITIL, therefore, provides a strong platform and common language with which a SIAM team can manage and work with a full spectrum of suppliers. SIAM draws on other sources of best practice as well in specific domain areas, for instance COBIT5 and ISO/IEC 38500. Whilst ITIL provides high level guidance on many aspects of IT management relevant to ...

  7. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    Table 2.3.1: (Sub) activities and descriptions Implementation sub-process ITIL Security Management Activities Sub-activities Descriptions Implement Classifying and managing of IT applications Process of formally grouping configuration items by type, e.g., software, hardware, documentation, environment and application.

  8. Release management - Wikipedia

    en.wikipedia.org/wiki/Release_management

    There are several formal ITIL processes that are related to release management, primarily the release and deployment management process, which "aims to plan, schedule and control the movement of releases to test and live environments", [6] and the change enablement process. [7]

  9. Software asset management - Wikipedia

    en.wikipedia.org/wiki/Software_asset_management

    According to ITIL, SAM is defined as “…all of the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle.” [1] Fundamentally intended to be part of an organization's information technology business strategy, the goals of SAM are to ...