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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Chief compliance officer - Wikipedia

    en.wikipedia.org/wiki/Chief_compliance_officer

    The Crime Prevention Officer is responsible for implementing and supervising the company's compliance program to prevent and detect the commission of these crimes. Furthermore, for entities subject to reporting obligations concerning potential money laundering or terrorist financing operations, the appointment of a Compliance Officer is mandatory.

  4. Ombudsmen in the United States - Wikipedia

    en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    The job description for state offices of ombudsmen invariably involves the trouble-shooting function of investigating citizen complaints concerning specific acts by government agencies. For example, in Nebraska [9] the ombudsman's duties are as follows:

  5. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  6. Internal affairs (law enforcement) - Wikipedia

    en.wikipedia.org/wiki/Internal_affairs_(law...

    The investigation of alleged misconduct by police officers can be conducted by the internal affairs unit, an executive police officer, or an outside agency. [2] In the Salt Lake City Police Department, the Civilian Review Board will also investigate the complaint, but they will do so independently. [4]

  7. Detroit police oversight board launches dashboard tracking ...

    www.aol.com/news/detroit-police-oversight-board...

    A complaint against a Detroit police officer can be filed by: Letter or in person to the Office of the Chief Investigator at 900 Merrill, Detroit, MI 48203 By phone at 313-596-2499 or by fax at ...

  8. Police Abuse Complaints By Black Chicagoans Dismissed Nearly ...

    data.huffingtonpost.com/2015/12/chicago-officer...

    Most of the complaints in the period examined by HuffPost were filed in majority-black neighborhoods, which also tend to have higher crime rates than other areas of the city. Allegations against Chicago officers ranged from traffic violations to serious criminal misconduct like sexual assault and battery.

  9. New York City Civilian Complaint Review Board - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Civilian...

    The report includes a summary of all complaints made, an explanation of the circumstances of the case, a summation of the statements by the officers and civilians, a credibility assessment of the officers and the civilians (at which point, the investigator is supposed to weigh in criminal history of civilians and CCRB history of officers, as ...

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