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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

3. Template (word processing) - Wikipedia

   en.wikipedia.org/wiki/Template_(word_processing)

   The term template, when used in the context of word processing software, refers to a sample document that has already some details in place; those can (that is added/completed, removed or changed, differently from a fill-in-the-blank of the approach as in a form) either by hand or through an automated iterative process, such as with a software assistant.

4. Template generator - Wikipedia

   en.wikipedia.org/wiki/Template_generator

   Template or Template generating software is a tool used for developing website, email, and document templates without manually formatting or writing computer programming language code. Such tools provide a GUI ( graphical user interface ) for design purposes, and produce the source code or formatted structure for websites, emails, or documents.

5. AOL Mail

   mail.aol.com/?icid=aol.com-nav

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

6. AOL

   search.aol.com

   The search engine that helps you find exactly what you're looking for. Find the most relevant information, video, images, and answers from all across the Web.

7. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...