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  2. Pakistan Citizen's Portal - Wikipedia

    en.wikipedia.org/wiki/Pakistan_Citizen's_Portal

    The Pakistan Citizen's Portal (PCP) is a Pakistani government agency. It began as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.

  3. Employees' Provident Fund Organisation - Wikipedia

    en.wikipedia.org/wiki/Employees'_Provident_Fund...

    The Employees' Provident Fund Organisation (EPFO) holds a pivotal role in India's social security system, dedicated to ensuring the financial security of employees. Operating under the jurisdiction of the Government of India's Ministry of Labour and Employment, the EPFO is entrusted with the regulation and oversight of provident funds in the ...

  4. Electronic Government Directorate (Pakistan) - Wikipedia

    en.wikipedia.org/wiki/Electronic_Government...

    In 2014 Directorate was merged with Pakistan Computer Bureau to form National Information Technology Board. [2] Some of the projects completed by the directorate include: Online Processing of Hajj Applications and Status online Tracking for arrangements for Hujjaj; Automation of Prime Minister Secretariat, Islamabad; Online Nadra Card ...

  5. Centralized Public Grievance Redress and Monitoring System

    en.wikipedia.org/wiki/Centralized_Public...

    Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...

  6. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  7. National Database and Registration Authority - Wikipedia

    en.wikipedia.org/wiki/National_Database_and...

    The program replaced the paper based Personal Identity System of Pakistan that had been in use since 1973. To date, over 96 million citizens in Pakistan and abroad have utilised the system and its allied services to receive tamper-resistant ISO standard Identification Documents. The organization flourished in the time period of former Chairman ...

  8. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    The concept of an integrated conflict management system was conceived and developed by Mary Rowe, in numerous articles in the 1980s and 1990s. [9] She saw the need to offer options for complainants and therefore a linked system of choices within an organizational system. [10] The idea of a systems approach has endured well.

  9. Government employees in Pakistan - Wikipedia

    en.wikipedia.org/wiki/Government_employees_in...

    Pakistan Civil Aviation Authority Pay scales: EG-01 To EG -02 EG-03 To EG-04 EG-05 To EG-06 EG-07 To EG-08 EG-09 To EG-10 and ADG (Serving Air Vice Marshal (BPS-21) on deputation from Pakistan Air Force.) DG – – 12. Financial Monitoring Unit: FMU-1 & FMU-2 FMU-3 FMU-4 FMU-5 FMU-6 (Serving Executive Director (OG-8) on Deputation from State ...