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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
SharePoint is a collection of enterprise content management and knowledge management tools developed by Microsoft.Launched in 2001, [7] it was initially bundled with Windows Server as Windows SharePoint Server, then renamed to Microsoft Office SharePoint Server, and then finally renamed to SharePoint.
System Form based Public key cryptography Two-factor OpenID OAuth LDAP Shibboleth Others Apache Bloodhound: Yes Optional [114] No Optional [115] No Yes Unknown No Assembla Tickets Yes No No Yes Yes Yes (private version) Unknown Unknown Axosoft: Yes No No No No Yes No No Bugzilla: Yes No No Optional [116] No Yes Unknown No Debbugs: No No ...
Redmine is a free and open source, web-based project management and issue tracking tool.It allows users to manage multiple projects and associated subprojects. It features per project wikis and forums, time tracking, and flexible, role-based access control.
For each published project in Microsoft Project a Project Workspace can be created. A Project Workspace is a custom Microsoft SharePoint Teamsite (built for Project Server) where the Project team can share a web version of the project schedule as well as documents, issues, risks and a list of the project deliverables .
A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
Examples of hardware used in smart ticketing systems include contactless smart card readers, barcode scanners, NFC devices, ticket machines, and ticket validators. Based on payment system, the smart ticketing market is segmented into open payment system, smart card, and NFC.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).