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Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold
Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...
Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge
Download the updated Desktop Gold install file. 2. Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.
1. Click the Apple menu, and then click Shut Down. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key. In the Force Quit Applications window, click any program other than Finder to highlight it, and then click Force Quit. 3.
• Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.