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  3. Workplace communication - Wikipedia

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    The content of the information plays a major role in workplace communication. The level of detail must be according to the grasping capacity of the audience. Giving too much detail may get the audience bored and too little detail won't make them involved. Use of jargon while communicating is not considered good for effective workplace ...

  4. Attention management - Wikipedia

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    The scarcity of attention is the underlying assumption for attention management; the researcher Herbert A. Simon pointed out that when there is a vast availability of information, attention becomes the more scarce resource as human beings cannot digest all the information. [6] Fundamentally, attention is limited by the processing power of the ...

  5. Customer service - Wikipedia

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    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

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  7. Psychological effects of Internet use - Wikipedia

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    This evidence suggested that the distinctive neural pathways of experienced Web users had developed because of their Web use. Dr. Small concluded that "The current explosion of digital technology not only is changing the way we live and communicate, but is rapidly and profoundly altering our brains." [14]

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