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  2. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  3. OSGi - Wikipedia

    en.wikipedia.org/wiki/OSGi

    Management of Java packages/classes is specified in great detail. Application life cycle management is implemented via APIs that enable remote downloading of management policies. The service registry enables bundles to detect the addition of new services or the removal of services, and adapt accordingly.

  4. Jira (software) - Wikipedia

    en.wikipedia.org/wiki/Jira_(software)

    Jira Service Management is intended for use by IT operations or business service desks. Jira Align is intended for strategic product and portfolio management. Jira is written in Java and uses the Pico inversion of control container, Apache OFBiz entity engine, and WebWork 1 technology stack.

  5. Drools - Wikipedia

    en.wikipedia.org/wiki/Drools

    Drools is a business rule management system (BRMS) with a forward and backward chaining inference-based rules engine, more correctly known as a production rule system, using an enhanced implementation of the Rete algorithm.

  6. Application server - Wikipedia

    en.wikipedia.org/wiki/Application_server

    An application server framework is a service layer model. It includes software components available to a software developer through an application programming interface. An application server may have features such as clustering, fail-over, and load-balancing. The goal is for developers to focus on the business logic. [3]

  7. Service (systems architecture) - Wikipedia

    en.wikipedia.org/wiki/Service_(systems_architecture)

    In the contexts of software architecture, service-orientation and service-oriented architecture, the term service refers to a software functionality, or a set of software functionalities (such as the retrieval of specified information or the execution of a set of operations) with a purpose that different clients can reuse for different purposes, together with the policies that should control ...

  8. Java Caps - Wikipedia

    en.wikipedia.org/wiki/Java_Caps

    Java Composite Application Platform Suite (Java CAPS) is a standards-based enterprise service bus software suite from Oracle Corporation. The suite has several components that help to integrate existing applications and deliver new business services in a service-oriented architecture environment.

  9. Software deployment - Wikipedia

    en.wikipedia.org/wiki/Software_deployment

    In complex continuous delivery environments and/or software as a service system, differently-configured versions of the system might even exist simultaneously in the production environment for different internal or external customers (this is known as a multi-tenant architecture), or even be gradually rolled out in parallel to different groups ...