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  2. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Process conflict refers to disagreement over the group's approach to the task, its methods, and its group process. [13] They note that although relationship conflict and process conflict are harmful, task conflict is found to be beneficial since it encourages diversity of opinions, although care should be taken so it does not develop into a ...

  3. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  4. Mediation - Wikipedia

    en.wikipedia.org/wiki/Mediation

    According to sec. 6 German Mediation Act the German government on June 21, 2016 has released the German regulation about education and training of the so-called (legal term) "certified mediators" which from Sept. 1, 2017 postulates a minimum of 120 hours of initial specialized mediator training as well as case supervision and further ongoing ...

  5. Team learning - Wikipedia

    en.wikipedia.org/wiki/Team_learning

    Team learning is the collaborative effort to achieve a common goal within the group.The aim of team learning is to attain the objective through dialogue and discussion, conflicts and defensive routines, and practice within the group.

  6. Group development - Wikipedia

    en.wikipedia.org/wiki/Group_development

    His method pays special attention to the "content" dimension of interactions by classifying statements in terms of how they respond to a decision proposal (e.g. agreement, disagreement, etc.). Orientation:

  7. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    Neutral fact-finding is a process where a neutral third party, selected either by the disputing parties or by the court, investigates an issue and reports or testifies in court. The neutral fact-finding process is particularly useful for resolving complex scientific and factual disputes.

  8. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    Friedrich Glasl's model of conflict escalation [1] assists in the analysis of conflicts. Appropriate reactions can be derived from this analysis. The model has nine stages – in contrast to the earlier model of Kurt R. Spillmann, [2] which describes five distinct stages of escalation.

  9. Rogerian argument - Wikipedia

    en.wikipedia.org/wiki/Rogerian_argument

    For example, they concluded that Rogerian argument is less likely to be appropriate or effective when communicating with violent or discriminatory people or institutions, in situations of social exclusion or extreme power inequality, or in judicial settings that use formal adversarial procedures.