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Under new refund rules that go into place Oct. 28, the Transportation Department will require refunds for baggage fees when bags are delayed by 12 hours or more for domestic flights.
They are entitled to a refund if their luggage is not delivered within 12 hours of a domestic flight arriving at its gate, or within 15-30 hours of an international flight arriving, depending on ...
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights.
Significantly delayed is defined as three or more hours on a domestic flight or six or more hours on an international flight. In 2023 around 1.2% of the 16.3 million U.S. flights were canceled ...
Current U.S. regulations state that airlines must allow a customer to cancel a ticket within 24 hours of purchase, if the reservation is made more than a week in advance of departure or allow a ...
In 2023, almost 196,000 flights from U.S. airports were canceled, and even more were late. According to the Department of Transportation, that number represents the lowest rate of scheduled flight ...