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Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.
Genesys, an AI-driven developer of call center software, did not reveal any details about its IPO or a timeline fo ... The company's cloud platform fetched over $1.6 billion in revenue in the ...
A per-seat license (or "named user license") [1] is a software license model based on the number of individual users, known as 'seats' in reference to them sitting in an office chair at a workstation, who have access to a digital service or product. For example, 50-user per-seat license would mean that up to 50 individual named users can access ...
The company was recognized on Software Magazine's Top 500 Software and Services Companies" list for 12 consecutive years. [26] In 2011, the company was ranked 8th on Forbes list of America's 100 Best Small Companies. [27] The acquisition of the company by Genesys in 2016 was noted as the largest tech-company acquisition in Indiana since 2013. [28]
Floating licensing, also known as concurrent licensing or network licensing, is a software licensing approach in which a limited number of licenses for a software application are shared among a larger number of users over time. [1] When an authorized user wishes to run the application, they request a license from a central license server. If a ...
As system performance may degrade due to the complexity of processing multiple jobs from multiple users at the same time, the capacity of such a system may be measured in terms of maximum concurrent users. [2] [3] Second, commercial software vendors often license a software product by means of a concurrent users restriction. This allows a fixed ...
A site license [1] is a type of software license that allows the user to install a software package in several computers simultaneously, such as at a particular site (facility) or across a corporation. [2] Depending on the amount of fees paid, the license may be unlimited [3] or may limit simultaneous access to a certain number of users.
Genesys may refer to: Genesys (company) , a customer experience and contact center technology company Genesys (RPG) , a tabletop role-playing game released by Fantasy Flight Games in 2017