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HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead. Nearly 44,000 customers were cut off without warning after being on hold ...
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His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
This isn’t just for individuals filing a return, but businesses too - last week, HMRC said almost 3.4m people still needed to file their return for this year.
Following reports [6] [7] of conflict between HMRC and the Government Digital Service (GDS), HMRC has been developing its own service which allows users to sign in using an existing Government Gateway user ID. [5] HMRC will begin migration from the Government Gateway to the One Login For Government, a new system being developed by GDS, during 2023.
Until 2019, Customs Handling of Import & Export Freight (CHIEF) is the computer system of the United Kingdom's revenue and customs services, HMRC, used for managing the declaration and movement of goods into and out of the United Kingdom and allowing UK traders to communicate with counterpart customs systems in the other member states of the European Union.
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Each tax year, HMRC publish look-up tables for each table letter to assist with manual calculation of contributions, though these days most of the calculations are done by computer systems and the tables are available only as downloads. In addition, HMRC provide an online National Insurance Calculator. [15]