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Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...
t. e. Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...
The general group problem solving model ( GGPS model) is a problem solving methodology, in which a group of individuals will define the desired outcome, identify the gap between the current state and the target and generate ideas for closing the gap by brainstorming. The result is list of actions needed to achieve the desired results.
Getting to Yes: Negotiating Agreement Without Giving In is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. [1] Subsequent editions in 1991 [2] and 2011 [3] added Bruce Patton as co-author. All of the authors were members of the Harvard Negotiation Project. The book suggests a method of principled negotiation consisting of ...
Creative problem-solving (CPS) [1] is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. [1][2] The creative problem-solving process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of using ...
A PBL group at Sydney Dental Hospital. Problem-based learning (PBL) is a teaching method in which students learn about a subject through the experience of solving an open-ended problem found in trigger material. The PBL process does not focus on problem solving with a defined solution, but it allows for the development of other desirable skills ...
The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”. The theory was developed from the situational theory of publics (STP) and claimed it is “an extended and generalized version ...
Joy Paul Guilford (March 7, 1897 – November 26, 1987) was an American psychologist best known for his psychometric study of human intelligence, including the distinction between convergent and divergent production. Developing the views of L. L. Thurstone, Guilford rejected Charles Spearman 's view that intelligence could be characterized in a ...