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  2. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  3. AT&T Merlin - Wikipedia

    en.wikipedia.org/wiki/AT&T_Merlin

    AT&T Merlin is a corporate telephone system by American Telephone and Telegraph (AT&T) that was introduced in late 1983, when it was branded American Bell Merlin. After the breakup of AT&T in 1984, it was rebranded and later also supplied by Lucent and Avaya. The system was designed at the beginning of the 1980s prior to the Bell System ...

  4. Called subscriber identification - Wikipedia

    en.wikipedia.org/wiki/Called_subscriber...

    Called subscriber identification. A called subscriber identification (abbreviated CSID) is a string that identifies a specific fax machine as the recipient of a fax. [1] This string (typically less than 40 characters) is usually a combination of the fax machine's telephone number and identification of the fax machine's user.

  5. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    See media help. An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone ...

  6. Telephone exchange - Wikipedia

    en.wikipedia.org/wiki/Telephone_exchange

    A telephone exchange, also known as a telephone switch or central office, is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers.

  7. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. These devices were connected to the same physical line as one of the telephones involved in the conversation. While the more sophisticated devices were automatically activated when a call was made, most were manual.

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