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Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned. Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information.
According to Geoffrey Leech, there is a politeness principle with conversational maxims similar to those formulated by Paul Grice.He lists six maxims: tact, generosity, approbation, modesty, agreement, and sympathy.
Primary, alternate, contingency and emergency (PACE) is a methodology used to build a communication plan. [1] The method requires the author to determine the different stakeholders or parties that need to communicate and then determine, if possible, the best four, different, redundant forms of communication between each of those parties ...
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
This template is within the scope of WikiProject Linguistics, a collaborative effort to improve the coverage of linguistics on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks. Linguistics Wikipedia:WikiProject Linguistics Template:WikiProject Linguistics ...
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Channels: Use established channels of communication—channels the receiver uses and respects. Creating new channels is difficult. Capability of audience: Communication must take into account the capability of the audience. Communications are most effective when they require the least effort on the part of the recipient.
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