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Bill rises for all companies until 2030 have already been announced by the regulator Ofwat, with Thames Water bills rising from an average £435.56 to £534.79 – a 22.8 per cent increase.
Thames Water, which is struggling under a huge debt pile, will be able to charge customers 35% more, with annual bills going up to £588 in five years. ... What to do if I can't pay my water bill?
The regulator Ofwat recently blocked three companies, including Thames, from using customer money to pay executive bonuses as bills have steadily increased. Why is Thames Water in so much trouble ...
In June 2018 regulators made Thames Water pay £65 million to customers, among other reasons because they failed to repair leaks. [83] In June 2023, Freedom of Information requests revealed that Thames Water leak levels were at their highest for five years. It was estimated to be losing 630 million litres (140 million imperial gallons) a day. [84]
Thames Water, which is struggling financially, will be able to charge customers 35% more, with bills going up to £588. The average increases have been calculated without inflation, meaning actual ...
In 1989 the Thames Water Authority was partly privatised, under the provisions of the Water Act 1989 [3] with the water and sewage responsibilities transferring to the newly established publicly quoted company of Thames Water, and the regulatory, land drainage and navigation responsibilities transferring to the newly created National Rivers Authority which later became the Environment Agency.
Another example is in Marunda where TPJ completely waived connection fees and even installed in-house connections for free for 1,600 households using a grant from Thames Water. It allowed the poorest households to pay the connection fee in 12 monthly instalments through the water bill.
Thames Water has been at the centre of growing public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses at the UK’s privatised water firms, and Mr ...