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However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of that person or business, a reverse telephone directory allows users to search by a telephone service number in order to retrieve the customer details for that service. Reverse telephone ...
The Observer identified Kiwi.com as one of the companies responsible for the year's "worst customer service" after it began charging customers an additional fee for "standard" customer service, with customers who do not pay the fee having to wait longer for phone support and having no access to email support. [25]
Yellowpages.com is a United States–based web site operated by Thryv that provides listings for local businesses. In 2013, it was re-branded as YP.com or simply "YP". It currently offers a broad range of marketing tools including online presence, local search, display ads and direct marketing.
Experian/Hitwise reported in January 2011 that the search term "yellow pages" was one of the top 50 search terms across all search engines and all search terms (millions of search terms). This made "yellow pages" one of the most searched-for things on the Internet in 2011. The Yellow Pages Association said in February 2011 that 75 percent of ...
[2] Another service YellowPagesDirectory.com provides for users is the ability for anyone nationwide to “opt-out” of local telephone book delivery; their website offers a portal to The Local Search Association's National Yellow Pages Consumer Choice Opt-Out Site, [3] which allows anyone in the United States to cease delivery of phone books ...
The service Electronic Yellow Pages was superseded in the mid-1990s by the internet service www.yell.com. A similar system called Phonebase for published residential phone numbers was discontinued in the 1990s, being superseded by a web-based search interface.
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