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Poulan was founded as Poulan Saw Co. in 1946 by chainsaw pioneer Claude Poulan in Shreveport, Louisiana.Purchased in late 1950s or early '60 by the Beaird Company, also of Shreveport, it was known as Beaird-Poulan.
In 1988, Electrolux purchased Roper's lawn and garden products division. Roper was added to Husqvarna and Poulan/Weedeater divisions forming the new brand American Yard Products. [8] In 1989, Whirlpool Corporation acquired the Roper brand. [9] Roper initiated a corporate acquisition program, supported by an initial public offering, in 1992.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]
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