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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  4. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.

  5. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  6. Recover data with Search and Recover - AOL Help

    help.aol.com/articles/recover-data-with-search...

    Search and Recover will automatically recover and save all of the deleted data to the location you specify. Run the recovery tool. From the main screen, click Start here to locate the files on your device. Check the box next to each drive you want to search; Click Next. Select SmartScan or StrongScan to search for files on your device. Click ...

  7. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and ...

  8. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    Try using our password recovery tool. Click on the video below for an overview of reauthenticating your AOL account with important information. The video will open in a new tab. Reauthentication steps for common third-party email applications. Outlook for Windows

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.