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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. [1]
NHS 111 can assess and direct people to the most appropriate local service, including urgent treatment centres, GP practices, and consultations with a pharmacist. If needed it can arrange a call ...
The telephone number for NHS Direct Wales was 0845 46 47. All Welsh health boards have now migrated to the NHS 111 service. [4]NHS Direct Wales also has integrated services with many of the A&E departments in Wales where symptomatic callers phoning their A&E department will be transferred to NHS Direct for clinical triage.
Staff handling the calls will be able to organise face-to-face community support for patients or guide them to other services.
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
Carson's proposal for “A new model of integrated out-of-hours provision ... accessed by patients via a single telephone call, routed in the first place through NHS Direct and passed, where necessary, to the appropriate provider of out-of-hours services in that locality.” eventually developed into NHS 111 and influenced the formulation of ...
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...