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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
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Text (WSE: TXT) [4], previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. [5] Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. [6]
Comm100 Live Chat consists of three features, a web chat window, an operator console and a control panel. They include a web-based version that works with different web browsers ( Chrome , IE , Firefox , Safari , Opera , etc.) on different operating systems ( Windows , Mac , Linux ) while the operator console has a cross-platform compatible ...
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